Acceptance of terms
By accessing VoiceCRM or using our services, you agree to these Terms of Service. If you are using the platform on behalf of a dealership, you represent that you have authority to bind that organisation.
Legal
Terms of service
Last updated: July 2026. Please read these terms carefully before using VoiceCRM.
Service description
VoiceCRM provides AI outbound voice CRM software including campaign management, voice agents, lead management, call logging, and compliance tooling. Features and availability may change as we improve the product.
Acceptable use
You agree to use VoiceCRM only for lawful outbound communications, in compliance with TRAI regulations, DND registry rules, and applicable data protection laws. You are responsible for obtaining valid consent from leads before dialling.
Accounts and access
User accounts are provisioned by your organisation administrator. You are responsible for safeguarding credentials and enabling two-factor authentication where required. Unauthorised access must be reported promptly.
Data ownership
Your dealership retains ownership of lead data, call recordings, and campaign content you upload or generate. VoiceCRM processes this data solely to provide the service under your agreement.
Limitation of liability
VoiceCRM is provided as a business tool. We are not liable for indirect damages arising from use of the platform, telephony outages, or regulatory actions resulting from misuse of outbound calling features.
Contact
Questions about these terms may be directed to hello@voicecrm.in.